Terms of service

Terms of Service

Last updated: July 14, 2026

These Terms of Service govern your access to and use of plushloop.shop, including all information, products, features, content, and services available through the website.

Throughout these Terms, “PlushLoop,” “we,” “us,” and “our” refer to the operator of plushloop.shop. “Customer,” “you,” and “your” refer to any visitor, shopper, or purchaser using the website.

By visiting the website, submitting information, or placing an order, you agree to these Terms of Service.

1. Acceptance of Terms

By accessing or using our website, you confirm that you have read, understood, and agreed to these Terms, together with our Return & Refund Policy, Shipping Policy, and other policies displayed on the website.

You should discontinue using the website if you do not agree to these Terms.

2. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order.

Customers who have not reached the legal age of majority may only use the website with the involvement and permission of a parent or legal guardian.

3. Online Store Use

You agree to use our website only for lawful personal or commercial shopping purposes.

You may not:

• Use the website for illegal or fraudulent activities
• Submit false customer, billing, or shipping information
• Attempt to interfere with the website’s security
• Introduce viruses, malware, or harmful code
• Copy or exploit website content without permission
• Place orders using unauthorized payment information
• Attempt to access private systems or customer accounts

We reserve the right to refuse service, restrict access, or cancel orders associated with suspicious, abusive, or unlawful activity.

4. Product Information

We make reasonable efforts to present product descriptions, dimensions, colors, materials, photographs, and other information accurately.

However, product appearance may vary slightly due to:

• Screen and monitor settings
• Lighting conditions
• Photography
• Manufacturing variations
• Hand-finishing or material differences
• Measurement methods

Small differences that do not materially affect the product’s intended function may not be considered defects.

5. Product Availability

All products are subject to availability.

We may limit quantities, discontinue products, update designs, change packaging, or remove listings without prior notice.

If an ordered item becomes unavailable after purchase, we may contact you to offer a replacement, store credit, delayed fulfillment, or full refund.

6. Prices and Currency

Product prices are displayed on the website in the currency selected or shown during checkout.

Prices may change without notice. A price change will not normally affect an order that has already been accepted and paid, except in cases of obvious pricing errors, technical errors, fraud, or legal requirements.

Customers are responsible for reviewing the final order total before submitting payment.

7. Taxes, Duties, and Import Charges

Applicable taxes may be calculated during checkout or charged according to the customer’s location.

International shipments may be subject to customs duties, import taxes, brokerage fees, or local charges imposed by the destination country. Unless otherwise stated during checkout, these charges are the customer’s responsibility.

PlushLoop does not control customs authorities or their processing times.

8. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for reasons including:

• Product unavailability
• Incorrect pricing
• Suspected fraud
• Payment authorization failure
• Incomplete customer information
• Shipping restrictions
• Unusual order quantities
• Violation of these Terms

If payment has already been collected for a canceled order, the applicable amount will be refunded.

9. Payment

Customers agree to provide current, complete, and accurate billing information.

By submitting payment details, you confirm that you are authorized to use the selected payment method and authorize the applicable charges.

Payments may be processed through secure third-party payment providers. PlushLoop does not directly control the systems, approval decisions, or processing times of those providers.

10. Shipping and Delivery

PlushLoop offers free standard shipping worldwide.

Our estimated delivery time is 7–10 days. Delivery estimates are not guarantees and may be affected by customs processing, weather, transportation interruptions, carrier delays, public holidays, incorrect addresses, or other circumstances beyond our reasonable control.

Additional shipping terms are provided in our Shipping Policy.

11. Returns and Refunds

Eligible products may be returned free of charge within 30 days of delivery.

Customers must contact us before returning a product and follow the instructions provided by our support team.

Complete terms are available in our Return & Refund Policy.

12. Customer Information

You are responsible for providing accurate contact, billing, and delivery information.

PlushLoop is not responsible for delays or failed deliveries caused by:

• Incorrect addresses
• Missing apartment or unit numbers
• Invalid phone numbers
• Incomplete recipient names
• Refusal to accept delivery
• Failure to respond to a carrier or customs request

Contact us promptly if you discover an error in your order information.

13. Intellectual Property

All original website content, including logos, brand elements, graphics, text, page layouts, icons, photographs, and promotional materials, is owned by or licensed to PlushLoop and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, publish, scrape, or commercially exploit our content without prior written permission.

Product names, character references, or third-party marks shown on products may belong to their respective owners.

14. Reviews and User Content

When you submit a review, photograph, message, suggestion, or other content, you confirm that:

• You have the right to submit it
• It does not violate another person’s rights
• It is not unlawful, threatening, misleading, or abusive
• It does not contain malicious software or deceptive advertising

You grant PlushLoop permission to display and use submitted content for customer service, website operation, and promotional purposes, subject to applicable privacy laws.

15. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment providers, shipping carriers, or other services.

PlushLoop is not responsible for the content, security, availability, privacy practices, or performance of third-party services. Customers should review the relevant third-party terms before using those services.

16. Website Availability

We do not guarantee that the website will always operate without interruption, delay, or error.

We may temporarily suspend or modify the website for maintenance, security, system upgrades, technical issues, or operational reasons.

17. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as available” basis.

Nothing in these Terms excludes warranties, consumer rights, or remedies that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by law, PlushLoop will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website or products.

Where liability cannot legally be excluded, our liability will be limited to the amount paid for the product giving rise to the claim, except where a different remedy is required by law.

19. Indemnification

You agree to indemnify and hold PlushLoop harmless from claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.

20. Termination

We may suspend or terminate access to the website when we reasonably believe a customer has violated these Terms, engaged in fraud, abused our services, or created a security risk.

Obligations incurred before termination will remain enforceable.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect.

22. Governing Law

These Terms are governed by the laws applicable in the State of Texas and the United States, without limiting any mandatory consumer rights available under the laws of the customer’s country or region.

23. Changes to These Terms

We may update these Terms periodically to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are published constitutes acceptance of the revised Terms.

24. Contact

Questions regarding these Terms may be sent to:

PlushLoop
919 Terrace Drive
Lantana, TX 76226
United States

Email: support@plushloop.shop
Phone: 404-734-346
Website: plushloop.shop